Hi my name is Carolyn Thurston licensed consultant in home care and CEO & President of Wisdom Health Academy. I have 25 years experiences working in the industry and trained more than 350 people.
If you get to our site, we bet you are looking for information to start your home care agency or to grow the one you have. Welcome and feel free to contact us for any question. Here, I will very quick cover some FAQ we have been getting and hope they will resonate to your quests and make your searches easy:
What is a home care agency?
Home care agency means a private or public organization that provides home care services in a place of temporary or permanent residence used as an individual’s home.
What is the difference between certified and non-certified?
A certified agency has approval by Centers for Medicare and Medicaid Services (CMS) to receive Medicare reimbursement for home health services provided to Home Care Quality Committee March 2013 Page 2 individuals. A non-certified agency may enroll to receive Medicaid reimbursement through the Division of Medical Assistance (DMA) for services other than certified home health. Certified and non-certified agencies may seek reimbursement through other funding sources (i.e. private pay, Department of Social Services).
Do I need to complete special training to obtain a home care license?
Yes, if you cannot demonstrate to DHSR that you have ever owned or operated a home care agency a license cannot be issued until you have received training approved by DHSR as set out in the NC Rules Governing the Licensure of Home Care Agencies 10A NCAC 13J.0903a Application For and Issuance of License
Who should attend the training sessions?
Anyone who does not have valid documentation to support owning or operating a home care agency.
How long are the training sessions?
The course is set up in 2 sessions: One portion with E-learning and the other in virtual Hands-on session. Two days before the hands-on session, you will have access to videos teachings and a test to take. The administration will be sending you a virtual link to join the hands-on session. In the virtual session, you will have a chance to retake the test if you did not pass on the first one. You will need a score of 80 to get your certificate.
The virtual hands-on session starts promptly at 8:30 am, ending by 12:00 pm
When are the Training sessions held?
Every 2nd and 4th Thursday of the month. Dates are subject to change. Please call for more information. Just make sure you register a week in advance of the chosen date. 2 days before the virtual session, you will receive access to our E-Learning.
What are the logistics to prepare for?
We recommend to have à laptop available with à functional camera, a good internet connection. If you don’t have good experience in using video conference tools, please make sure you don’t miss on the prep call the day before the virtual session from our team.
What does the training session offer?
A deep training on policies and procedures coupled with marketing fundamentals for your business growth.
Session One: E-Learning covering
1- The rules pertaining to the operation of à home care agency
2- Target Market
3- Operational Budget
4- Digital Marketing Fundamentals
5- Business Growth Fundamentals
6- Programmed Final Test on the rules and regulations leading to your certificate
Virtual Session: Hands-on guidance
1- Simulation on how to develop policies and procedures
2- Develop your operational budget in Microsoft Excel or Google Sheet
3- Answers to any questions on the content learned on the E-Learning to remain in compliance with the regulations in your state.
4- Certificate of Completion
Where will training sessions be held?
All our training sessions are held virtually and through our E-Learning.
For more information keep going through the site to get some educational information. I hope to see you join us in one of our class.